NOW TV promo code FAQs
Why won't NOW accept my promo code?
The error message usually identifies the restriction. Also make sure the voucher matches the selected membership, such as using a Sports Extra voucher with Sports Extra rather than Sports.
| What you see |
What it means and what to do |
| Hmmm, it looks like that voucher code's already been used. Check you're using the right code and try entering it again |
NOW has recorded the voucher as used. Check that you copied the intended voucher. If you already redeemed it, you need another one. |
| Sorry, that voucher code's been cancelled and is no longer valid. |
NOW has withdrawn the voucher. Find another current voucher because retrying it will not restore it. |
| oops, it looks like you're currently on a promotional offer so cannot apply a new offer until your current offer expires |
Check the offer's end date in My Account and retry when fewer than 30 days remain. |
| A general voucher error |
Check the supplied terms for an expiry date, new member restriction or one-use-per-member condition. |
Can I use a NOW TV promo code with a free trial, reduced-price offer or another voucher?
Yes, but NOW applies each reduction in sequence rather than replacing an active offer immediately.
You can enter a voucher before a free trial finishes. NOW keeps the free period first, then starts the voucher offer when it ends.
For another voucher or reduced-price offer covering the same membership, wait until fewer than 30 days remain on the current offer. For example, if your Cinema offer has 45 days left, wait 16 days. That leaves 29 days, placing you inside NOW's application window.
Cancelling does not necessarily end an offer period immediately. A minimum term continues until its scheduled end, so cancellation will not let you replace the price early.
Sports Day Membership works differently. You must use your first Sports Day Membership before NOW lets you apply another Sports Day voucher.
Can I use a NOW TV promo code if Vodafone or Amazon bills me?
No. NOW does not accept vouchers for memberships paid through Vodafone or Amazon.
Check Membership in your NOW account if you are unsure who bills you. For a partner-billed membership, manage the plan and any available pricing through that partner.
Are NOW TV promo codes only for new members?
No. Some vouchers are restricted to new members, while other offers are available to existing members.
Check whether the voucher says new members only or limits use to once per member. Existing members should also check My offers after signing in.
Where can I find working NOW TV promo codes?
Start with DontPayFull's verified NOW TV codes, then check NOW's membership page for public signup pricing. Existing members should also check My offers and NOW's marketing emails, which can be managed under My Account and Data & Communications.
Eligibility may depend on whether you are new, already using an offer or have used that voucher before.
Pro tip: Sign in before comparing advertised pricing with My offers, since NOW may show an account-specific option that does not require a public voucher.
Why does NOW ask for card details when my voucher is free?
NOW requires payment details to verify your eligibility to create an account and to renew the membership after the free period. It normally continues at the regular monthly price unless you cancel.
If you see Payment not authorised, make sure at least €1 is available. NOW may temporarily request up to €1 to validate the payment method and then return it. Also check that the billing address matches the card, the security code is correct and the card has not expired.
What happens when my NOW TV promo period ends?
The membership normally continues at its regular monthly price unless you cancel, but the payment timing and cancellation rules depend on the plan type.
| Plan type |
What happens |
| Free period |
NOW takes the first payment when the free period ends. |
| Monthly offer |
NOW charges at signup and continues charging monthly under the applicable terms. |
| Upfront offer |
You pay for the full period when joining, and NOW does not provide a refund after payment. |
| Minimum term |
You remain responsible for the plan until the minimum term ends, even if you request cancellation earlier. |
Check the offer's end date and next payment in My Account before confirming the voucher.